Uncommon Service

Įprasta kaina €25,00
1 sandėlyje

Frances Frei

272 psl.

2012 m.

Kietas viršelis

Brūkšninis kodas: 9781422133316

Offers a fresh approach for greater productivity, profitability, and competitive advantage through service. This title shows how, in a volatile economy where the old rules of strategic advantage no longer hold true, service must become a competitive weapon, not a damage-control function.