Thinking in Services

€32,99
1 sandėlyje

Majid Iqbal

296 psl.

2018 m.

Minkštas viršelis

Brūkšninis kodas: 9789063694890

We think we know services — not a day goes by without using them — until we have to design them. It is then that their realities confront us, teasing us sometimes. While services have always been `designed’, the qualities of their designs are more important than ever, given how much more we depend on them.

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